Return & Exchange Policy
At Fancy Silk Store, your happiness matters the most. We want you to love every outfit you purchase from us. But if something doesn’t feel just right, don’t worry—we’ve got you covered with our Hassle-Free Returns & Exchanges! 💖
Hassle-Free Returns & Exchanges
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You can request a return or exchange within 7 days of receiving your order.
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The product must be unused, unworn, unwashed, and with original tags & packaging intact.
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Simply reach out to us at [your support email/phone/WhatsApp], and our team will guide you through the process.
Exchange Made Simple
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Want a different size, color, or design? No problem!
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Once we receive the original product back, we’ll ship your replacement piece right away.
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Exchanges are free of cost for your first request on each order.
Refunds That Are Quick & Easy
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Once your return is approved, refunds will be processed within 5–7 business days.
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Refunds are made via your original payment method (UPI, card, net banking).
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For Cash on Delivery orders, refunds will be issued as store credit or bank transfer.
How to Return/Exchange
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Contact our Customer Care Team within 7 days of delivery.
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Pack the item securely in its original packaging.
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Our courier partner will pick it up from your doorstep (where available) or guide you for a simple self-ship option.
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Sit back & relax—we’ll handle the rest! 🌸
Important Notes
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Products bought during sale/discounted offers may not be eligible for return but can be exchanged (unless defective).
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In case of defective or wrong product delivery, we’ll replace it at no extra cost.
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Customized or altered products are not eligible for return.
Shopping with us is worry-free—because we believe that fashion should always feel good, inside and out.